Webhook Events

See what events are supported through webhooks integration

Currently, we only support leads related events through webhooks.

Webhook Events Reference Table

Event TypeDescription
leadsA new lead was registered into Luxury Presence, or an existing lead or performed an action that triggered an event with an activity type.

See Payload format for an example of what data structure will be sent to the webhook.

Activity Types Reference Table

Activity TypeCategoryDescriptionTypical Use Case
SIGNUPAccount ManagementUser creates a new account or registersInitial lead capture when someone signs up for MLS access or creates an account
LOGINAccount ManagementUser logs into their existing accountTracking user engagement and return visits
ADD_FAVORITEProperty InteractionUser adds a property to their favorites listBuyer interest tracking - indicates strong interest in specific properties
REMOVE_FAVORITEProperty InteractionUser removes a property from their favorites listInterest change tracking - property no longer of interest
ADD_SEARCHSearch BehaviorUser saves a property search with specific criteriaLead qualification - understanding buyer preferences and search patterns
REMOVE_SEARCHSearch BehaviorUser deletes a saved property searchSearch refinement - changing or narrowing search criteria
VIEW_LISTINGProperty InteractionUser views a property listing pageBasic engagement tracking - property browsing behavior
SHARE_LISTINGSocial EngagementUser shares a property listing with othersViral marketing tracking - lead sharing properties with potential co-buyers
SHARE_PRIVATE_LISTINGSocial EngagementUser shares a password-protected or private listingExclusive property sharing - typically for high-value or pre-market properties
CONTACT_INQUIRYCommunicationUser submits a contact form or inquiryDirect lead generation - ready to communicate with agents
NEWSLETTER_SIGNUPMarketingUser subscribes to newsletter or email updatesLead nurturing - building email marketing lists
HOME_SEARCHSearch BehaviorUser performs a property searchActive buyer behavior - searching for properties to purchase
HOME_VALUEValuationUser requests a home valuation or CMASeller lead generation - potential listing opportunities
EBOOKContent MarketingUser downloads an e-book or content resourceLead magnet conversion - educational content engagement
REFERRALLead SharingLead was referred by another agent or contactAgent-to-agent lead sharing and referral tracking
GOOGLE_SIGN_ONAuthenticationUser signs in using Google OAuthSocial login tracking - streamlined authentication
FORCED_LEAD_CAPTURELead GenerationUser completes required form to access contentGated content conversion - capturing leads before content access
PROPERTY_ACCESSAccess ControlUser requests access to password-protected propertyExclusive property interest - high-intent buyer behavior
COMM_OPT_INCommunication PreferencesUser opts into communicationsPermission-based marketing - explicit consent for contact
COMM_OPT_OUTCommunication PreferencesUser opts out of communicationsUnsubscribe tracking - respecting communication preferences
COMM_BROKERAGE_OPT_INCommunication PreferencesUser opts into brokerage-specific communicationsBrokerage marketing consent - targeted brokerage communications
COMM_BROKERAGE_OPT_OUTCommunication PreferencesUser opts out of brokerage-specific communicationsBrokerage unsubscribe - opting out of brokerage marketing only

Activity Categories

🏠 Property Interaction

Activities related to viewing, favoriting, and interacting with property listings:

  • VIEW_LISTING, ADD_FAVORITE, REMOVE_FAVORITE, SHARE_LISTING, SHARE_PRIVATE_LISTING

πŸ” Search Behavior

Activities related to property searching and saved searches:

  • HOME_SEARCH, ADD_SEARCH, REMOVE_SEARCH

πŸ‘€ Account Management

Activities related to user accounts and authentication:

  • SIGNUP, LOGIN, GOOGLE_SIGN_ON

πŸ“ž Communication

Activities related to contacting agents and communication preferences:

  • CONTACT_INQUIRY, COMM_OPT_IN, COMM_OPT_OUT, COMM_BROKERAGE_OPT_IN, COMM_BROKERAGE_OPT_OUT

πŸ“ˆ Marketing & Lead Generation

Activities related to marketing campaigns and lead capture:

  • NEWSLETTER_SIGNUP, EBOOK, FORCED_LEAD_CAPTURE, REFERRAL

🏑 Valuation & Services

Activities related to property valuation and special services:

  • HOME_VALUE, PROPERTY_ACCESS